How do I archive a shared mailbox in Outlook?

Published by Charlie Davidson on

How do I archive a shared mailbox in Outlook?


  1. 1) Log into the Exchange Admin Center.
  2. 2) Click on recipients | shared.
  3. 3) Edit the shared mailboxes, and click on Mailbox Delegation.
  4. 4) Under the Full Access field, add in the Impersonation account and click Save. This will need to be done for each shared mailbox.

Can shared mailboxes have an archive?

Auto-expanding archiving also supports shared mailboxes. To enable the archive for a shared mailbox, an Exchange Online Plan 2 license or an Exchange Online Plan 1 license with an Exchange Online Archiving license is required.

How do I archive emails in Outlook 2007?

How to Archive in Outlook 2007

  1. Click “File” in Outlook 2007 and select “Archive.”
  2. Click “Archive This Folder and All Subfolders” from the Archive window.
  3. Click the folder you want to archive, such as your Inbox folder.
  4. Enter a date in the “Archive Items Older Than” field.

How do I enable archiving in Outlook?

In Outlook, open the File menu tab, then click on the Cleanup Tools button. Click on Archive… in the drop-down menu. In the Archive dialogue box, choose the settings you want: – Select the Archive this folder and all subfolders button so as to choose the folders you want to archive.

How do you increase the size of a shared mailbox?

To increase the size limit to 100 GB, the shared mailbox must be assigned an Exchange Online Plan 2 license. If Exchange Online Plan 1 license with an Exchange Online Archiving add-on license is assigned, this will let you enable auto-expanding archiving for an unlimited amount of archive storage capacity.

How do I enable archive for a shared mailbox?

In the lower-left navigation of the Office 365 admin center, expand “ADMIN“, and then click on “Exchange“. Go to recipients and select mailboxes option. It will display the list of all mailboxes being used within your organization. Select the desired mailbox for which you want to enable “Archiving”.

Does a shared mailbox need a license for archive?

Shared mailboxes don’t require a separate license. However, if you want to enable In-Place Archive or put an In-Place Hold or a Litigation Hold on a shared mailbox, you must assign an Exchange Online Plan 1 with Exchange Online Archiving or Exchange Online Plan 2 license to the shared mailbox.

How do I find old emails in Outlook 2007?

From the menu bar choose Tools –> Recover Deleted Items. Keyboard shortcut (hold down ALT and press ‘t’ and then ‘t’ again). A window will pop up with the most recently deleted items. Highlight the message you want to restore and select the icon with a message with an arrow on top, ‘Recover Selected Items’.

Can’t enable archiving synchronized mailbox?

Please follow the steps to see if the issue can be resolved:

  1. Go to your local AD and start ADSIEDIT.
  2. Edit msExchRemoteRecipientType for the user with value 3.
  3. Run a manual AAD Connect to have the change synced to cloud.
  4. The online archive should be provisioned in less than 24 hours.

How do I license a shared mailbox?

Go to the Exchange Admin center > Recipients > shared > Click on Edit > mailbox features > choose a retention policy and then enable litigation hold. Go Office 365 Admin Center > Active Users > choose unlicensed > select the specific shared mailbox to give it a license.

How to access shared mailbox archive in outlook?

As mentioned on the other thread, in order to access the Online archive for a shared mailbox, you need to add it as Additional Account in Outlook (via File -> Add account). Do you have any documentation on that ?

Is there a way to manually archive emails in outlook?

To manually archive Outlook items, do the following: Click the File tab. Click Cleanup Tools. Click Archive. Click the Archive this folder and all subfolders option, and then click the folder that you want to archive. Any subfolder of the folder you select is included in this manual archive.

When to add storage to shared mailbox in outlook?

If you enable the archive mailbox and auto-expanding archiving for a shared mailbox, additional storage is automatically added when the 100 GB storage capacity for the archive mailbox is reached MCITP, MCSE. Regards, Oleg

Can you prevent someone from seeing the shared mailbox?

Yes, you can do that, but when you give someone full access to the shared mailbox, they will see the primary and archive, you cant prevent the archive from showing with full mbx access.

Categories: Users' questions