How do I make a complaint about a seller on eBay?

Published by Charlie Davidson on

How do I make a complaint about a seller on eBay?

You can report a seller to eBay directly on the website by the following process:

  1. Launch your web browser and open eBay.com.
  2. Log in to your eBay account.
  3. Go to a specific listing if it is one listing you want to report.
  4. Go to the bottom of the page and click ‘Report Item’
  5. You will be directed to eBay’s resolution center.

Can you report an eBay seller to the police?

If you’ve been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number.

What happens when you report a seller on eBay?

Other listing violations include offers from the seller to finalize a transaction off of the eBay platform and listings that include profanity or other vulgar language. After you report the item, eBay staff will review the matter and take any action they deem necessary, which could ultimately lead to a ban.

How do I complain about a seller?

Solve an ongoing consumer problem with a business seller

  1. Step 1 – make a formal complaint.
  2. Step 2 – check if the seller belongs to a trade association.
  3. Step 3 – ask your card provider or PayPal to help.
  4. Step 4 – check if you can use ‘alternative dispute resolution’ (ADR)
  5. Step 5 – make a court claim.

Do sellers have any protection on eBay?

When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.

Can you go to jail for not sending something on eBay?

Penalties for Non-Delivery of Merchandise A federal prosecutor could charge you for mail or wire fraud, for example, or a state prosecutor could charge you for fraud or a theft offense . This offense under (18 U.S. Code Section 1343)could result in a maximum penalty of 20 years in prison as well as a fine.

What happens if eBay seller never shipped item?

If you didn’t get your item, you’re covered under eBay Money Back Guarantee. We’ll make sure you either receive the item you ordered, or get your money back. If your item hasn’t arrived, you’re protected by the eBay Money Back Guarantee and can ask the seller for a refund.

Is reporting an eBay seller anonymous?

It is done anonymously – Only eBay know who is reporting who.

How do I report a seller on Alibaba?

  1. Sign into the Complaint Center with your Alibaba account;
  2. Choose the Other Trade Dispute type and click Report;
  3. Click Complaint and you will find the filling template.
  4. Fill out the complaint detail form and click Submit.

Can eBay sellers refuse refund?

Decline the return: You can decline the return request if you’ve stated in your listing that you don’t accept returns. Send the buyer a message: If you have any questions regarding the buyer’s request, you can contact them directly.

How to report abuse and harassment on eBay?

Reporting an abusive eBay user is satisfying, but keep your expectations low. Full investigation is rare for all but the worst and most persistent offenders. Making a report could, however, help push eBay into action at a later date. Alternatively, calling eBay to report a user directly can have more concrete results.

What happens if you are an abusive buyer on eBay?

Engaging in activity as described in this policy may result in a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking buyers from opening claims, and account suspension.

How to report a problem with a seller on eBay?

Use TAB key to navigate results. Enter your search term to display live search results. Use TAB key to navigate results. We created policies to make sure eBay is a safe place to buy and sell. If you have a problem with a seller because they’re not following our policies, let us know and we’ll look into it.

What should I do if my eBay listing has been removed?

Report a seller. If you bought an item, and then received a message from us saying that the listing has been removed, you don’t need to report the seller to us, but to get your money back you’ll need to let us know that you haven’t received your item, or open a return if the item has arrived.

Categories: Users' questions