How do I contact Steam Support by email?

Published by Charlie Davidson on

How do I contact Steam Support by email?

Add [email protected] and [email protected] to your contacts or trusted senders list within your email client. Wait up to 30 minutes for the email to be delivered.

How do I contact Steam Support directly?

How do I contact Steam Support? Visit for help with your issue. The Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

How do I respond to a Steam support ticket?

Try going here, then select the ticket you want to reply to and in the bottom of it there should be a button saying something like “I still need help”.

How do I contact Valve?

Contact information

Phone: (425) 889-9642
TDD: None or unknown
Website: Valve official website Steam official website
E-mail: Valve contact page
Address: PO BOX 1688 Bellevue, WA 98009

How Fast Is Steam support?

Account Security and Recovery requests can take anywhere from 2.43 hours to 10.84 hours. The wait for Game and Steam Technical Support can be as brief as 1.65 hours or as long as 15.76 hours. The widest variance, though, comes from Purchase and Billing Support, which can run from 2.52 hours to 1.85 days.

How long does Steam Support Take 2020?

Assuming that this falls under Purchase & Billing Support, it currently takes between 4.55 hours and 17.07 hours.

Do Steam support tickets expire?

It’s suggested that you do not close a ticket yourself unless you’re sure that the related problem is solved. Support tickets will close automatically if they have been waiting for a user’s input for 14 days. Tickets will not automatically close if they’re waiting to be addressed by a Steam Support agent.

How do I contact Valve employees?

Phone Number: the best method to contact the Valve corporation headquarters and support team is via telephone. The company’s help toll-free number is +1 425-889-9642. The callers will have to wait as the automated voice directs their call to a real-time customer care executive to help them out.

Who is CEO of Valve?

Gabe Newell (1996–)
Valve Corporation/CEO
#705 Gabe Newell Gabe Newell has led Valve Corp., which develops video games, since he cofounded it in 1998 with former Microsoft colleague Mike Harrington. The company found initial success with games like Half-Life and Portal.

Does Steam support work on Sunday?

The stats clearly show they do work weekends, otherwise the ticket backlog (i.e. the red line) would get inflated by the number of tickets submitted (i.e. the blue line) on the two days of the weekend. The fact it doesn’t shows that they’re resolving tickets on the weekend.

How to contact Steam support for Your Issue?

How do I contact Steam Support? Visit for help with your issue.

Where do I Find my steam email address?

To check what email you have associated to your account, go to the Steam Settings under the Account tab and there is a contact email on this form that should be it (blacked out in image). In the top right is a View Account Details button, to which it also shows more contact info about your account, and the same email.

What to do if you are not receiving steam guard emails?

If you are not receiving Steam Guard emails: Verify that you are accessing the email address registered to your Steam account Check your email spam filter to ensure the message was not flagged as spam Add [email protected] and [email protected] to your contacts or trusted senders list within your email client

Where can I get help with my Steam game?

You can get help from Steam Support via the Steam app or in a web page. If, for any reason, you can’t start the Steam app, you can get to the same Steam support pages in a web browser. You can then browse for your issue and find online support articles that help you solve your problem.

Categories: Users' questions